COVID-19 Phased Reopening Pop up

Masks are appreciated for anyone coming inside Lane Animal Hospital. Our staff will continue to wear theirs. Space is a challenge in our exam rooms, and in general when caring for pets. Since social distancing is not possible masks continue to be encouraged to be worn by all.

If you are feeling ill with any type of illness, COVID-19 or otherwise, we ask you to please utilize our curbside appointments only or to reschedule when you are feeling better.

Curbside service visits are available for all clients, for any reason as we move forward. Simply let our client service team know that when you call to check in for your appointment (or when you schedule).

These past 2 years of the pandemic have been challenging for everyone, our team and all of you. Please be assured our amazing group of dedicated and compassionate individuals are working hard to make sure your pets are as comfortable and stress free as possible when coming into the hospital with or without you, consistently using Fear Free techniques and patience with each of them!

We are proud of the fact that we have not had to close once or alter our operating hours for the hospital at all over the past 2 years because of the protocols we have put in place. Even when doctors and staffing became limited due to sickness and quarantines, we have been able to remain here for you and your pets consistently with a doctor available. We will continue to weekly reevaluate our current protocols and how the hospital flow is working. We have and will continue to do everything in our ability to keep our staff and clients safe.

We sincerely hope all of you know we are so thrilled to have you back inside with us!

Payment Options

Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service, and minimizing costs, we do not bill.

Appointment

Our Payment Options

We accept a variety of payment options, including cash, credit cards, CareCredit, and Scratchpay.

CareCredit

Whether it’s a routine checkup or emergency surgery, you shouldn’t have to worry about how to get the best medical care for your pet. That’s why we’re pleased to accept the CareCredit healthcare credit card, North America’s leading healthcare financing program. CareCredit lets you say “yes” to the best treatment for your pet immediately, and pay for it over time with monthly payments that fit easily into your budget.

Highlights of the CareCredit Program

  • Extended Payment Plans
  • Interest-Free For 6 Months
  • Quick & Easy Approval
  • Immediate Access to Funds
  • No Annual Fee

Scratchpay

Care first, pay later. Scratchpay provides pet parents with simple transparent payment plans. Scratchpay isn’t a credit card. Checking your plan options will NOT affect your credit score.

Highlights of the Scratchpay Program

  • Instant Approval
  • Plans as low as 0% APR
  • No hidden fees
  • No prepayment penalty
  • No deferred interest